Phone number and mailing addresses

SaskTel

General inquiries

Contact numbers

1-800-SASKTEL
(1-800-727-5835)

Mailing addresses

Send general correspondence to:

SaskTel
PO Box 2121
Regina, SK S4P 4C5

Send bill payments to:
SaskTel CMR
PO Box 2121
Regina, SK  S4P 4C5


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SaskTel Cellular Service

General inquiries

Contact numbers

1-800-SASKTEL
(1-800-727-5835)

From your cellular telephone: *811
(only in Saskatchewan)

Mailing addresses

Send general correspondence to:

SaskTel
446 - 2nd Ave N.
Saskatoon, SK   S7K 1W8

To change your Mobility billing address, go to ExpressAddress, or send your new address to:
SaskTel
446 – 2nd Ave N.
Saskatoon, SK    S7K 1W8



Wireless Technical Support within Canada and the United States*

Wireless Technical Support Outside of Canada and the United States**


1-800-667-6870


+1-306-664-2859 (press and hold the '0' key to get the '+' symbol). Long Distance Charges Apply.


*If the 1-800-667-6870 number does not work while traveling within Canada and the United States please dial 1-306-664-2859.

**If the +1-306-664-2859 does not work while traveling outside of Canada and the United States please dial 1-306-664-2859 number without the '+' in front. Some international carriers do not require a '+' sign to establish a call to Canada.

Note: Technical Support numbers should also be used to report lost or stolen cell phones while traveling.

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SaskTel Internet and Max technical support

 

Anywhere in Saskatchewan

Outside Saskatchewan (anywhere in Canada and USA)

Anywhere else in the world

Contact numbers

1-800-773-2121

1-888-773-2122


1-306-522-1820

 

 

 


Long distance charges would apply


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SaskTel Stores

 

General inquiries

Contact numbers

1-800-992-9912
8:00 a.m. - 5:30 p.m. Monday to Friday


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Directory Assistance

 

Saskatchewan

Canada / US

800 numbers

Overseas

Contact numbers

411

1-area code-555-1212

1-800-555-1212

0 for Operator


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Telephone repair service

 

Saskatchewan

Canada Wide Toll Free

Contact numbers

611

1-800-236-6408


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Call before you dig (Sask 1st Call)

 

With just one phone call you can notify subscriber companies about your plans to dig, or, visit http://www.sask1stcall.com/ for more information

Contact numbers

1-866-828-4888


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Compliments and Concerns

 

SaskTel

Contact numbers

If you have a compliment you wish to share or a concern that you want to discuss, call SaskTel at 1-800-SASKTEL
(1-800-727-5835).

If you are not satisfied, request to speak to a Customer Services Manager.

Mailing addresses

You can also write to SaskTel at the following address:

SaskTel Corporate Communications
12th Floor, 2121 Saskatchewan Drive,
Regina, SK S4P 3Y2


Commissioner for Complaints for Telecommunications Services (CCTS)
CCTS is an agency independent of the telecommunications industry, whose mandate is to resolve complaints of individual and small business retail customers about their telecommunications services

If you have a complaint about your services, including local or long distance telephone service, wireless telephone service, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.

To learn more about CCTS, you may visit its web-site at www.ccts-cprst.ca or call toll-free at
1-888-221-1687.


Canadian Radio-television and Telecommunications Commission (CRTC)

If you are not satisfied after having dealt with SaskTel, and you have a complaint regarding a regulated service, contact the CRTC, an independent agency of the Government of Canada, responsible for regulating the activities of SaskTel and other telecommunications companies. Call the CRTC, toll free, at 1-877-249-2782 or access information about the CRTC on www.crtc.gc.ca.

To write to the CRTC, use the following address:


Canadian Radio-television and Telecommunications Commission
Ottawa, Ontario
K1A 0N2


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